Benefits Store Privacy Policy

Your privacy is important to us. We will not share your email address with third parties without your consent. We may send to you email requests to complete, support and analyze your business transactions with The Benefits Store, Inc. and to comply with any requirements of law. We may also send to you emails as a follow-up to the quote you were given, in response to any questions you might have, to provide information to you about your policy, or to provide you with other information that you may find useful.

Our goal is to protect the confidentiality of information that you provide to us.

This is how we will do this:

Information We Collect:

Our company needs information in order to issue to you a policy and to service that policy. The information that we need is not generally available to the public. We collect this information in a number of ways:

Information that you give us: When you apply for a policy, we record the information that you give us. We do the same thing when you request a policy change. This information includes:

  • First and Last Name
  • Street and E-mail Address
  • Telephone Number
  • Social Security Number
  • Date of Birth
  • Association Membership
  • Gender
  • Marital Status
  • Dependent Information
  • Prior Medical Insurance Information
  • Medical ID Number

Information that we acquire in the course of doing business with you: This is information about your transactions with our company. It may include your insurance coverage, deductibles and rates, premium payments, and claims history.

Information we obtain from third parties: We may receive information about your association membership which provides us with your association ID number.

Parties To Whom We Disclose Information

We disclose this information to third parties only to the extent necessary to issue a policy to you, to service a policy already issued to you, to handle claims under your policy, to provide another service that you requested or to respond to a request from a court or governmental agency. We do not disclose this information to third parties except to the extent described above. This is our company policy. We will not change this policy without giving you advance notice.

Confidentiality:

We restrict access to information about you to those employees and other parties who need that information to provide products or services to you. Their right to further disclose and use the information is limited by our employee code of conduct and applicable law.

Security:

We maintain physical and electronic safeguards to guard your personal information against unauthorized disclosure or use.

Retention and Disposal of Information:

We retain your personal information for the period of time necessary to comply with business and legal requirements and the dispose of it according to our established procedures.

Monthly E-Newsletter and Benefit Advisor

We scour the web for straight-forward articles from reputable third-party sources (such as Kaiser, The Wall Street Journal & more) that address how the various topics of health care can have a direct impact on our clients. The newsletter includes several columns on current health news, health events and recognized health days. We send these directly to our clients.

We utilize both Facebook and Twitter to keep our clients and Associations up to date on the most important developments in the health care marketplace and to communicate topics of interest that can have a direct effect on health and health care coverage.

*The E-Newsletter can be copied & pasted for inclusion on Association websites and/or electronic correspondence to Association Members.


Employer Groups

The health insurance marketplace is very dynamic and constantly changing. The Benefits Store utilizes the latest options in program design to meet both your budget and your employee’s health needs. We partner with technical online platforms (including Quotit) for fast turnaround and enrollment in the bidding cycle.


Covered California

Benefits Store and California’s Health Exchange – Covered California (Covered CA)

Our firm has multiple Brokers that have successfully completed the Covered CA licensing requirements and are certified to assist consumers with the navigation and enrollment process into California’s Health Exchange. The process can be complicated for consumers doing this on their own, as well as choosing the best plan for themselves and their family. Since there is no discount/price savings for clients enrolling on their own, it is usually advisable to have assistance from a Benefit Store Broker in this process.

We have a dedicated section that is an educational and information resource for individuals needing clarification on Covered CA issues for the self-employed and small businesses. It addresses many of the questions we have been getting from Californians and even provides a subsidy calculator. Go to the Covered California page.